Traveloka’s secret sauce – mastery in one market, localisation amid expansion and focus on customer service
Twelve years on, and despite massive competition in the South-east Asian region it calls home, Traveloka remains a formidable force to be reckoned with, with a total of 130+ million downloads across the six markets it operates in and 40m monthly active users accessing its range of more than 2m accommodation in 100+ countries, 300+ airlines and 60,000+ travel activities in 100+ countries.
Caesar Indra: “What keeps us awake at night is really, how we can…
