The digital evolution of the financial services (FS) industry is heavily reliant on having quality information and analytics to deliver services to customers and manage operations in an efficient and risk-appropriate manner. With developments in Artificial Intelligence (AI) transforming the information processing and data analytics landscape, and opening up potential benefits, such as business process simplification, cost reduction, efficiency improvements and enhanced customer engagement, many FS firms have become early adopters of AI.
Building and operationalising a…
