Fast, secure and frictionless payments can lead to a great travel experience. Conversely, slow, insecure and problematic payment can impact the overall trip severely, such as leading to booking failures, fraud and scams, and so on.
In this two-part article, the authors analysed their own leisure and business travel payment experiences in key markets in East Asia, highlighting the key development and key issues in welcoming international visitors. The first article covers Japan and Taiwan, while the second article focuses on mainland China and Hong Kong SAR China.
