Easy returns for shoppers reported the greatest increase in the Asia-Pacific (APAC) region — India — at 39% in 2023 from 32% in the previous year. With returns impacting retailers globally to the tune of $1.8 trillion, according to the IHL Group, the need for technological solutions to streamline the returns process has never been more pronounced.
Zebra Technologies, a solutions provider across industries, unveiled the 16th edition of its Global Shopper Study, which revealed key challenges faced by retailers, especially in APAC.
In India, the retail landscape mirrors global trends, with…
